I attended a brief performance management course facilitated by Michael recently. We all hear many words of wisdom through peers and academia explaining why it’s a good idea to use performance management but this was the first time anybody had offered me effective, practical advice on how to apply it.
I found Michael’s style to be direct and informal, using practical language backed up with minimal theoretical frameworks. The role plays with actors were high impact and a great twist on an old topic. Highly recommended.
